OTTAWA EYELASH STUDIO

Soft Heart Studios

Centretown's very own cozy private eyelash studio. Samantha specializes in custom lash extension sets tailored for each client's unique features that are made to last and make your life just that much easier✨

LASH MENU

all services are subject to HST

Classic lash set

Classic Full Set

$140 — 2 hours

Looking for a natural enhancement? Classic lash extensions are perfect for you! Classic extensions are suitable for first time lash extension wearers as they are the lightest of all sets. They are your lashes but better and are perfect for everyday wear or elevating any special occasion.

Mini Refill — $45 · 45 min

Standard Refill — $65 · 75 min

Extended Refill — $85 · 105 min

Foreign Refill — $80 · 105 min

Hybrid lash set

Hybrid Full Set

$150 — 2 hours

Hybrid is a 50/50 mix of classic and volume lashes, making it the perfect medium coverage look. They are perfect for clients looking for an everyday glam.

Mini Refill — $50 · 45 min

Standard Refill — $75 · 75 min

Extended Refill — $90 · 105 min

Foreign Refill — $90 · 105 min

Volume lash set

Volume Full Set

$160 — 2 hours

Volume lash extensions provides clients the boldest and most impactful look of all sets. Fluffy fans blend together creating a dark and dramatic lash line. I specialize in fully customizable sets, ensuring that your lash health is always prioritized.

Mini Refill — $55 · 45 min

Standard Refill — $85 · 75 min

Extended Refill — $105 · 105 min

Foreign Refill — $100 · 105 min

Lash lift service

Lash Lift

$100 — 60 min

Lash Lift & Tint

$120 — 70 min

Want to look alert and awake with no effort? Then lash lifts are perfect for you. Perming your lashes in an beautiful upward curl opens the eyes, freshens the face and will last 4-6 weeks. This treatment requires little to no maintenance and is suitable for those looking to enhance what they already have. Adding a glossy black tint adds a mascara-like look that will last up to 2 weeks.

CLIENT TESTIMONIALS

“Sam does AMAZING lashes. Her space is super clean and comfortable. My lashes always look amazing and stay looking amazing for weeks!”

— Kate

“I can’t say enough good things about Sam! She’s hands down the best lash artist I’ve found in Ottawa. Her studio is super cozy, clean, and so well-organized—it’s always such a relaxing vibe the moment you walk in. Sam herself is incredibly friendly, professional, and has such a great personality that you instantly feel comfortable. My lashes have never looked better, and I always leave feeling amazing. Highly recommend her to anyone looking for quality work and a great experience!”

— Brigitte

“The lash technician did an amazing job. I love the way it’s looks natural even though I choose volume. Will recommended. Affordability ✔️ Great location ✔️”

— Katrina

“She did such a good job!! I wanted to try brown lashes for something less harsh and they came out beautifully. She was very gentle as well, definitely recommend Sam to all my friends and own clients.”

— Lauren

“I am always anxious before getting any type of service done but Sam made me me feel comfortable and at ease. My lashes look amazing every time and retain far better than any other lash tech I have been too. I can’t recommend enough!”

— Iremide

“The only place I’ll go to get my lashes done! The best atmosphere and Sam is such a sweetheart :) And always does an amazing job!”

— Harley

“I’ve been getting classics & hybrid lashes done here for over 3 years now. The lashing studio always feels cozy and safe & my lashes always look fantastic!”

— Trinity

“Sam is the absolute best! If you want to take a good nap and wake up to amazing lashes, soft heart studios is the way to go.”

— Qing

“Sam is awesome!! She is very flexible with her schedule and always fits me in! She’s so lovely and kind it always made my session fly by. Her pricing is some of the best in the city, and you get beautiful lashies!! Would 100% recommend her to anyone, especially people getting lash extensions for the first time!”

— Steffany

“Sam is one of the best lash techs in Ottawa, she has an awesome online booking system and clear communication. Always available for questions. My lashes look fantastic, and I’ve gotten the BEST compliments. She’s amazing!”

— Emily

“Sam is a fantastic lash tech, she makes her clients feel welcomed and comfortable. My lashes looked stunning when she was finished and I couldn't have been happier with them!”

— Cheri-Ann

“Absolutely love my lashes <3 The best set I've ever had done! Her setup is beautiful, relaxing and very clean. She is a pretty amazing woman too & our conversation was awesome. My new go to in Ottawa, her prices are also a huge plus!”

— Tianna

“Sam is the honest to God, sweetest human I’ve ever met. Her work is amazing and meticulous and she will always make you feel welcome and comfortable, something that I believe is super important if you’re going to be up close and personal in their space. Her space is super cute and it’s always changing so it’s a fun and new vibe every time! Will 1000% always come back to have my lashes done by her :)”

— Emily

POLICIES

Payment Policy

I accept the following payment methods: major credit and debit cards, cash, Apple Pay, and e-transfer.

Late Policy

There is a 15 minute grace period. Results may vary if you arrive late. If you arrive more than 15 minutes late, your appointment may be forfeited to ensure my schedule runs smoothly. Please notify me if you need extra time to arrive (via Instagram DMs or text works perfectly).

Cancellation Policy

Please give as much notice when cancelling your appointment. Life happens. 24 hour notice is required. If your appointment is cancelled within 24 hours, your deposit is forfeited and you will be required to pay a $25 rebooking fee to confirm future appointments.

No Show Policy

No shows will be charged the full service fee.

Refill Policy

The natural lash cycle causes growth as well as shedding to occur, so to ensure fullness at all times, please book the appropriate refill within the time frame. Your refill is not a complete restructuring of your lash set. If you arrive with less than 40% of your lashes remaining, you will be asked to rebook for a full set at a later date.

Foreign Refill Policy

I do offer foreign fills. Your set must comply by the above Refill Policy. Please get in contact with me before booking an appointment if you have eyelash extensions from a different artist.

Guests Policy

No guests are permitted as my space is limited.

Refund Policy

Soft Heart Studios does not issue refunds for services as your payment is for the time and product your artist has used. No exceptions. If you are unsatisfied with your service, please get in touch for a complimentary touch up.

Allergy Policy

If you are concerned about allergies, it is your responsibility to book a patch test prior to your appointment. In the event an allergic reaction occurs, I recommend seeking medical attention first and foremost. If desired or recommended by a medical professional, a complimentary removal will be provided. However, per the Refund Policy, once the service has been completed, no refunds can be issued.

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